I had an exceptional experience with Charissa! She was incredibly knowledgeable, responsive, and communicative throughout the entire process. What impressed me most was her availability, even on weekends! She went above and beyond to find the best deal for me, and I’m thrilled with the outcome. Her expertise and dedication made the entire experience seamless and stress-free. I highly recommend her to anyone seeking a mortgage broker who truly cares about their clients. 5 stars and a huge thank you!

- Vinayak. G

Charissa has been very accommodating to my concerns and queries. Non rushed consultation. Knowledgeable and utilising technology delivering at ease of doing business with her.

- Mark. P

Working with Charissa was a breeze. Right from our first appointment, she made us feel that we were in good hands with her expertise and wealth of knowledge. She was also considerate of our needs and our preferences, accommodating calls outside of work hours and altering her language to cater to first home buyers like us who might not understand finance jargon. She always took the time to go through our options thoroughly, answering our queries or finding out answers for us while managing our expectations. I would recommend Charissa to anyone who would like to buy a home without the headache! Thank you Charissa!

- Ivan & Carmela

I was thoroughly impressed with Charissa! As a first-time home buyer, I was overwhelmed by the process, but she made it seamless and stress-free. She helped me secured a deal that suited my needs and budget. I appreciated her patience and willingness to answer all my questions, no matter how silly they may have seemed. Thanks Charissa, I’m now a proud homeowner! 5 stars and a huge thank you!

- Kenneth. P

I can’t recommend Charissa enough for her service, the way she leads its incredible example for any banker for customer. I would definitely recommend to family and friends.

- Muhammad. Z

Charissa is very friendly, responsive and most of all, always does her best to ensure all information I needed to know is provided to meet my needs. Pls continue being awesome and thank you for all your help.

- Rie Anne. R

I have worked with Charissa a few times now and my favorite thing about her is that she goes above and beyond for her clients. She ensures to try and find the best possible options and solutions to cater for clients needs and is very flexible in making changes as required. Charissa is an absolute pleasure to work with and I feel comfortable putting my trust in her as my broker.

- Noleen. P

Refinancing mortgage make easier with your help and financial support.

- Carlos & Sari

Charissa had been really amazing to work with. When I first engaged with her I knew absolutely nothing about finance, banking and the jargon that go along with it, but she was always patient with me and took her time to explain things so easy for me to understand. She always made sure I understood every bit of everything. I appreciate how Charissa always presented to me my best options in terms of finance and loan. She advocates and goes above and beyond for her client. I highly recommend her to anyone and I would surely work with her in the future.

- M. Tiu

Charissa is an excellent Mortgage Broker. She updated us every step of the way, she is easy to reach and communicates very well. She is very knowledgeable and friendly. She helped us structured our loan based on our circumstance, provided us great options too. I highly recommend her!! I would love to work with her again. Thank You Charissa

- Anton & Susanne

Charissa was fantastic we’ve used her services since we bought our 1st home and to refinance and again Charissa has been a great help very happy and satisfied with her services and we will use again. Thank you Charissa.

- Leon & Gritchen

We were first home buyers with zero knowledge about mortgage application. In the middle of the process our life circumstance went south suddenly and thought we had no chance of getting approved. Charissa still never gave up on our situation and patiently dealt with it and still found a way to push it through. She set our expectations honestly as we complied religiously to all the necessary requirement. Lord behold, a miracle we got approved in 3 weeks. Immensely we were very impressed on how she perfectly presented our application of which no problem has ever been picked up on our financial profile. Charissa has also been so persistent and even had helped other professionals who dealt with our application. She has totally exceeded our expectation and amazingly had helped us in our need of securing us a home that we are and will forever be grateful in our lifetime.

- Sheila & Michael

The anxiety and level of stress during the whole process were bit less because Charissa provided us with options and back up plans. This, in return gave us peace of mind.

- Mark & Dionne

Charissa has been fantastic. She provides clear and honest feedback about what options are best for my circumstances, and takes care of an enormous amount of paperwork + communications which reduce the inevitable stress or going to auction or putting in an offer. Her knowledge of the market is brilliant and her frequent communication is greatly appreciated. Thank you Charissa for your support and guidance in re-mortgaging my investment property. You helped determine the best deal for me and ensured that I knew the pros and cons of all the options available. If you are interested in outstanding communication, knowledge and experience Charissa is the person to contact.

- Anthony. B

We are very satisfied with your services, all the hard work and care that was put into our application. As our situation was complex, it was so great that you were able to find the right product to suit us based on your knowledge. Always kept us up to date and available for questions. Quality of service was high, we always felt comfortable and trusted that we were in good hands. Always courteous and friendly when dealing in person as well as over the phone. Going above and beyond and very supportive throughout the whole process. And thankfully we were approved! Thank you Charissa!

- Czarina & Rob

I highly recommend Charissa as the best agent to attend to your home loan concerns, she’s very friendly and approachable. She also went above and beyond to help and guide me through the whole process of the re-financing of my home loan. Her professionalism and knowledge of the real estate industry is outstanding. She would certainly be my agent of choice in the future, thanks for all your help Charissa.

- Roy

Charissa went above and beyond to help me succeed with approval for my loan. Being a single mother with an income of only family tax, single parenting payment and child support, it was of course difficult to find a bank that would accept all three of my incomes. Charissa put in the hard yards, found a bank, and worked with me very closely in getting my finances in check so that I could get full approval for my loan. It was of course a process, but one she made incredibly easy for me and resulted in my daughter and myself having a roof over our heads that we can now call our very own. We have broken the dreaded renting cycle and now our money is going towards our very own home and our own futures. Thank you Charissa for all your hard work. We know we would never have succeeded in our application without you.

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From start to (ongoing) finish, Charissa was excellent in helping us with our loan. She was friendly and understood all our needs, helping us find the best loan for our situation.

- Josh

Very knowledgeable, helpful and friendly. Thank you Charissa for helping us securing our home loans, that’s 3 x home loans all up. Excellent work!

- Frederick

Charissa works meticulously to cater for her clients’ needs. She is exceptional at what she does. Charissa considers the options available and provides appropriate advice to suit each client. It is a pleasure working with her as she makes the process completely stress-free.

- Elaine. N

Charissa is a friendly and knowledgeable Loan Specialist. I felt comfortable and understood at all times of what was going on with my mortgage application process, and she even made herself available to explain and assist in person on multiple occasions. She has come recommended to me by several of my friends; I will recommend her to others also. Thanks Charissa

- Renan. H

It’s daunting to purchase a new home. As first time home buyers it was scary trying to navigate everything on our own. We appreciated having the process of acquiring a loan and all associated steps explained to us with care and detail. We had all our questions answered in a way we could understand. Charissa always made time for us to sit down and discuss matters which required further time and consideration. We felt well advised to make informed decisions. It was such a stress-free and easy process with Charissa.

- Trisha & Jake

Charissa was really personable and explained everything to us. She did a fantastic job helping us purchase our new property. I wouldn’t hesitate to recommend Charissa as a mortgage broker.

- Matthew. T

Charissa was recommend to me by a colleague from work. Her service and patience was fantastic and made purchasing my first home much less stressful. Wouldn’t hesitate to recommend her to any of my family or friends.

- Laura. D

Excellent knowledge of products, took the time to understand my personal needs, was kept informed and guided well through the process.

- Rebecca. N

Dealing with Charissa made the overall experience of purchasing our first home so smooth and stress free. Very knowledgeable and accommodating.

- Jon. C

Had a very good dealing with Charissa and answers questions promptly. She is very professional and doesn’t judge whatever your circumstances are. She goes beyond her role and only wants what’s best for you. Highly recommended!!

- Jade. E

Charissa has been there for us in our journey to buying our first home. The first time we had made in contact with her and assess us, she was straight to the point. She was very honest. We are still not ready to get our house, She has advised us on how to manage our credits and savings. Time passed and Charissa made in contact again to us. And we actually already forgotten about her. But she still remember us and made in contact again, we never knew after few years that we already have the capability of purchasing our own home. We were so glad and got excited. Charissa was hands on day in day out. Answered all of our questions in a very honest and professional way. Giving the best advice on how to maximize our savings. It was also a struggle for us to find the house we wanted, however she is very patient. One day we rang her to say. We had found a property we can our future home. So she didn’t wasted time. She did all the hard work for us to secure the house and to get the housing grants we were entitled to. Finally all went well and we successfully able to secure the house. Me and my wife is very thankful too all the efforts she had made for us to find our lovely home. I do highly recommend Charissa as a mortgage broker and also at the same time, Finance Advisor. Charissa will surely find ways for you. With combined efforts. You will surely find your home through her guidance . Thank you Charissa.

- Ephraim & Rodalyn M.

I had no clue on what to do and expect in order obtain my first property. Charissa made sure that I was informed every step in the process and explained it very well. She was very patient with all my questions. It actually felt like as if the application was her own. During the whole process I never felt I was alone, Charissa was there the whole time. Mortgage at Ease is no doubt the best one stop shop for all your mortgage needs. Thank you Charissa!

- Anthony F.

Provided us service more than we expected. With her offer and advise we save lots of money. She is very friendly. She will call back as soon as we want to talk. Great service. Thank you for everything.

- Kasun & Iresha

She knows her craft very well. She always got answers to every questions that we have in mind. Definitely a go to person for refinancing.

- Phoenix & Brigeth

I think Charissa was very patience with us and guided us every step of the way and was very transparent with information and circumstances.

- Raoul & Anna

Charissa was recommended to us by my colleague and I didn’t regret getting her as our broker. She looked after us well from the beginning to the very end of loan application process. She patiently explains the process, responds to our queries in a timely manner and works beyond her office hours just to attend to our concerns. Lastly, we successfully made it to our settlement date due to her efforts of following up from different parties. We’d recommend her to anyone we know.

- Divina & Mark

We can’t express enough how grateful for the outstanding service we received from Charissa and Hazel. Obtaining a loan during a particularly stressful time seemed like an insurmountable challenge, but they made it a seamless and hassle-free process from start to finish. Their responsiveness whether a call or thru email, was truly remarkable. We never had to wait long for answers to our questions, and they consistently went above and beyond to address our concerns promptly. What stood out most was their ability to think out of the box. Charissa found creative solutions to ensure we got the best mortgage deal possible, tailored to our unique circumstances. Throughout the entire time, Charissa and Hazel’s professionalism shone brightly. Their guidance and expertise made us feel confident and assured, even during the most uncertain moments. Thanks to their exceptional service, we are now proud homeowners. We highly recommend our mortgage broker to anyone seeking a stress-free, professional, and results-driven experience when securing a mortgage. They made what could have been an arduous process remarkably easy, and for that, we are truly thankful.

- Lark & Ryan

Exceptional! Provides you options and updates to your finance.
We are very grateful we met Charissa, I have recommended her to 3- 4 of friends already and will continue to preach how good the service is 🙂

- A & S Cabanada